Frequently asked questions
Here are some of the most
common questions we receive
How long will a paint job last?
The lifespan of a coating depends on many factors. The type of coating used, location of the building, exposure to sunlight, quality of materials used, and the color can all affect the longevity. Typically, buildings should be painted every 5-10 years.
Why is my paint bubbling?
There are many reasons that can contribute to bubbling paint. Most commonly, bubbling can occur as a result of water/moisture ingress. If water is getting into the building, it is very likely that when the moisture tries to escape it will try and push its way through the paint from behind which causes it to lift and bubble.
Is it necessary to prime all bare wood and metal surfaces?
We believe that proper preparation is the key to a long lasting coating. Typically, we will prime bare surfaces; however, in some situations, priming is not necessary.
For example, when applying a translucent or semi-transparent coating, priming is not usually necessary (due to the penetrating nature of stains). Another example is when we use DTM (Direct to Metal) products for metal surfaces. These products are self-priming and, in some cases, do not require a separate primer. Overall, primers will not help if the surface underneath is not properly cleaned, abraded, and prepped.
How long will my project take?
We like to give our customers an estimated timeline for their projects. The length depends on availability of our crews and the size of crew we put on site. Sometimes unforeseen delays may occur such as sudden changes in weather, rot/damage found mid-way through a project, or other contractors onsite delaying work. We do our best to keep communication flowing effectively throughout your project to avoid delays whenever possible.
How much will my project cost?
We will conduct a site visit to assess your building and project. Once that’s done, we will provide you with a detailed estimate. Our estimates are thorough without any hidden costs and provide recommendations based on your unique needs.
Do you always wash before you paint?
Yes. It is important to remove all contaminants from the surface before painting. Dirt, algae, mold, or mildew left on the surface can cause adhesion problems down the road. Algae, mold and mildew can also continue growing underneath the new coating which will eventually lead to bubbling and delamination.
How important is choosing the right paint?
Different types of surfaces require different types of coatings. It is not only important to choose the right paint coating, it is just as, or more important, to do the right preparation before the surface is painted. We will send one of our experienced estimators to assess the surfaces and provide recommendations.
Who’s part of your team? Do you use subcontractors or employees?
Our team is made up of professionals and experts who have been an integral part of our company for many years. Their dedication and consistent quality reflect a strong, long-standing partnership, ensuring our clients receive exceptional results every time.
Why should we choose to work with Nova vs another competitor?
Every company claims to deliver high-quality, reliable work – but we prove it. Nova is the only company that covers the cost of a third-party inspector to guarantee top-tier results. With 700+ large-scale projects under our belt, we don’t just handle challenges – we provide expert guidance to make complex projects effortless. Our professionalism and customer service are unmatched, ensuring a smooth experience from start to finish. Why settle for ‘good enough’ when you can experience excellence with Nova?
If you’re ready to experience excellent quality, competitive prices, and unmatched service, let’s talk!